TERMS & CONDITIONS

  1. It is the customer’s responsibility to check the reservation details and ensure that the particulars contained therein are correct. A confirmation email will be sent with the details of your booking once payment is received.

 

  1. In the event of cancellation by the customer, regardless of the circumstances, the following refund policy applies:
  • We require written notification from the person who made the booking if you, or any member of your group, would like to cancel your retreat booking. Should you decide to cancel the retreat 91 days or more prior to the start date, 100% of your payment will be refunded, less 5% admin costs.
  • Should you decide to cancel the retreat within 90 days; the booking will only be refunded in full, less 5% admin costs, subject to us being able to refill the reservation. If clients have any concern over their ability to attend, through illness or other reasons which may affect their attendance, we advise you to take appropriate holiday insurance.

 

  1. If, for any reason, the retreat you are booked on is cancelled, Eat Sleep Rave Retreat and it’s founder, Michael Parry, will refund your payment in full. Alternative accommodation arrangements will be offered, or a place on a future retreat at a 20% discount, but we do not accept responsibility for any costs incurred incidental to the booking with Eat, Sleep, Rave, Retreat (including but not limited to flight costs).

 

  1. Eat Sleep Rave Retreat and its owner, Michael Parry, shall not be held liable for flight or travel costs under any circumstances, whether due to any cancellation of a retreat or otherwise.

 

  1. Eat Sleep Rave Retreat, and it’s founder Michael Parry, reserve the right to offer discretionary discounts to selected customers and this does not affect the status of any guests who have paid the full price and no discount will then become due to them as a result of any such arrangement.

 

  1. The customer shall not use the property except for permitted use and shall not use the property for any offensive, noisy, dangerous, illegal, immoral or improper purposes. The customer shall not do anything which may be or become a nuisance or annoyance to Eat Sleep Rave Retreat, its guests, staff or owners.

 

7a. The customer shall keep all Eat Sleep Rave Retreat accommodation and the fixtures, fittings, furniture and effects of the same in a clean and good condition throughout the retreat.

7b. The customer agrees to pay for any losses or damages to the property and contents caused by the customer or a member of their party (reasonable wear and tear excluded). If it is proven that damage is directly attributed to the customer then Eat Sleep Rave Retreat, on behalf of the Owner, has the right to reclaim any costs incurred up to the sum of €500 from the card the customer used to pay for the retreat. All damage should be reported immediately so issues can be put right before the arrival of the following guests.

 

  1. Eat Sleep Rave Retreat and it’s founder Michael Parry reserve the right, at its sole discretion, to terminate use of the property or any of its facilities by the customer in the event of any breach of these terms and conditions. The customer will be required to vacate the property and Eat Sleep Rave Retreat and it’s owner, Michael Parry shall not be liable to refund payment or accept any consequential liability damages or loss.

 

  1. Eat Sleep Rave Retreat and it’s founder Michael Parry own all copyright licence rights and sole exclusive ownership of the information, photographs and material displayed on its website. The material may not be modified, copied or used in any manner whatsoever without the consent in writing of Michael Parry.

 

  1. Use of the Eat Sleep Rave Retreat website and any bookings made on the site is restricted to adults over the age of 18 years. Any user of the website agrees to be entirely financially responsible for all charges and other fees arising from use of the Eat Sleep Rave Retreat website.

 

  1. Eat Sleep Rave Retreat and it’s founder Michael Parry accept no responsibility for any links displayed on our website.

 

  1. Each Eat Sleep Rave Retreat is filmed and photographed by professional film crew and photographers in order to create a group aftermovie and photo album as well as testimonials and future retreat marketing content. If for any reason we do not capture a specific event or day of the retreat, we are not liable for any dispute or loss of value claims from yourself or any of your group.

 

  1. Eat Sleep Rave Retreat and it’s founder Michael Parry own the rights to the footage and photographs captured throughout the week, and your attendance to, and participation in the retreat serves is your confirmation and acknowledgement that we have your full permission to use the images, video footage and testimonials captured during the relevant week for promotional, advertising and / or narrative purposes.

 

  1. If for any reason a customer does not want to be included in any of the film or photography, it is the customer’s responsibility to notify us in advance of any filming and /or photography commencing and this will be adhered to.  

 

  1. It is the customer’s responsibility to ensure that he/she has all the relevant travel documentation and arrives at the airport in time. We provide an airport pick up and drop off service if the customer provides arrival and departure details at least one week prior to the start date of the retreat.

 

  1. Eat Sleep Rave Retreat and it’s founder Michael Parry can accept no responsibility for any delays and/or cancellation of any flights, trains, buses or other forms of transport.

 

  1. Eat Sleep Rave Retreat and it’s founder Michal Parry reserve the right to alter any accommodation or event activity, provided that any such replacement is of a reasonably comparable nature.

 

  1. The customer must comply fully with all and any health and safety regulations introduced by Eat Sleep Rave Retreat. The customer must ensure that he/she is medically and physically fit and able to use our facilities and participate in organised activities. Customers who have injuries or illnesses are advised to seek doctor’s advice if practicing yoga, meditation, dance events, stand up paddle boarding, and/or cliff diving. Eat Sleep Rave Retreat and it’s founder Michael Parry shall not be liable for any injuries to the customer in his/her use of our facilities or participation in activities. A customer must always stop and rest if he/she is feeling any pain or sickness and inform the organisers of any previous injuries, or any requirement to see a doctor.

 

  1. Eat Sleep Rave Retreat and it’s founder Michael Parry accept no liability for the loss or damage of any personal possessions or valuables of the customer.

 

  1. Eat Sleep Rave Retreat and it’s founder Michael Parry accept no liability for any injury, illness, loss or damage which may be sustained during the customer’s stay or travelling to or from Eat Sleep Rave Retreat.

 

  1. It is the customers responsibility to notify us at the time of booking of any food allergies and/or dietary requirements so that adequate time is given for arrangements and alterations to be made to the menus, food and drink packages and catering orders.

 

  1. Where a food allergy is so severe that the slightest exposure to the substance in question could cause a life-threatening reaction (for example where a reaction may be triggered other than by actually eating the foodstuff – such as by smell alone, or by minute trace elements on the hands of a staff member or another person), the customer must advise us in writing of the severe nature of the allergy before booking. We then reserve the right to advise you that, in our considered view, the controls we are able to implement in the retreat environment are insufficient to guarantee your safety, in which case, should you choose to proceed with the booking, you do so entirely at your own risk, and would be asked to confirm this in writing in order to confirm the booking. If you fail to advise us of a known extreme allergy at the point of booking, you will be in breach of contract, and we will therefore have no liability to you at all in the event of any incident. Please note, Eat Sleep Rave Retreat also reserve the right to add a surcharge of 300 euros should they decide to progress with the booking, to ensure the safe preparation of the retreat space.

 

  1. Eat Sleep Rave Retreat and it’s founder Michael Parry accept no responsibility for any failures beyond our control. This covers natural disasters, war, ‘acts of God’, closure of airports, civil strife, accidents or failure to perform by third parties, including suppliers and subcontractors. Where possible, replacements will be provided.

 

  1. It is the customer’s responsibility to arrange their own contents, medical and travel insurance for the retreat, and any extended travel the customer takes before, during and after the Eat Sleep Rave Retreat.

 

  1. Any third party’s services and/or suppliers made to the customer, shall be made in accordance with such third party suppliers’ own terms and conditions and Eat Sleep Rave Retreat shall accept no responsibility for any such supplies or goods.

 

  1. If any of these terms and conditions and/or those of any of the retreat suppliers and providers are invalid under Spanish law, the relevant term and condition shall be severed from these terms and conditions, but the remaining terms and conditions shall continue to apply.

 

  1. We reserve the right to change the accommodation location for the retreat at any point prior to the start date of the retreat and a comparable villa would be replaced as the new accommodation location for the retreat.

 

  1. We reserve the right to cancel any retreat, for which there are insufficient bookings (minimum 10 places), not less than 4 weeks prior to departure. In the event of our cancellation, your payment will be refunded in full, or, if you prefer, transferred to an alternative future retreat.

 

  1. We reserve the right to change our terms and conditions and privacy policy at any time and it is the customer’s responsibility to check for updates at https://eatsleepraveretreat.com

 

  1. These terms and conditions shall be governed by Spanish Law and the parties consent to the exclusive jurisdiction of the Spanish courts in all matters regarding them.